• How do I verify my account?

  Why do I need to verify my account? In order to comply with our gaming license and for security reasons, we verify the identity of our players at different stages in time. This helps us ensure that you have reached the age of majority, you are the true owner of the account, and to prevent possible fraudulent activities. How do I verify my account? As part of our security measures, you may be required to verify your identity by providing us with few documents. In this case, you wilSome readers

• Why can't I see Cashout option on my bet?

  If you do not see a cashout option for your bet on the betslip, it means that the cashout option is not available for that particular bet.Few readers

• How to Cashout?

  You can see the Cashout option on the Betslip on the right side of the home page. You will be able to find this option inside the "My Bets" section as well. Once you click on the Cashout button, you will receive a popup window which will request you to confirm ifFew readers

• When is the Cashout option available?

  A Cashout is available on selected events, fixtures and markets both pre-match and in-play, on single and multiple bets. You will be able to see a Cashout option on the betslip for the bets for which cashout is available. The Cashout amount offered at any time is the total amount that will be returned to your account if the Cashout request is successful.Few readers

• How is the cashed out value determined?

  The cashed out amount depends on the total odds of your bet. It can be calculated both automatically or individually, according to a certain algorithm. The amount of the payout depends on the bet values and the probability of outcomes of events in the bet. For further details, please refer to Cashout Rules in our Terms of Service section.Few readers

• What is a Cashout?

  A Cashout, is a feature that allows you the ability to settle a bet — and accept a payout equivalent to your entire bet — before the competition ends. Your Sports bets for which cashout feature is available allows you to pay out your bet before the result of the event is known and without having to wait. In order to know more please refer to Cashout rules under our Terms of Services section. ||Few readers

• What types of Cashout are available to me?

  On our website, you have the option for Full Cashout i.e. it is possible to cashout a bet in its entirety.Few readers

• Registering an account?

  In order to open an account with Betmaster we ask you to go through a simple registration procedure! Click on "Signup" and fill in the required information. You can register using your email. At this step, you can also choose which bonus would you like: YouFew readers

• I forgot my password, what should I do?

  If you forgot your password, you can use "Forgot password?" button and you will receive a password reset link to your registered email. Follow the link in the email and you will be able to reset your password. (https://storage.crisp.chat/users/helpdesk/website/69efaFew readers

• How do I change my password?

  If you wish to change your password Please visit the Security tab inside your profile section and click on "Change" button. Enter your old password and new password and proceed.Few readers

• Where can I see my bet history?

  In order to check your bet history, click on the profile icon in the top right corner and click on 'My Bets'. Here you will be able to see your bets placed in the Sports section and Casino section.Few readers

• How do I close my account?

  We are sorry to see you go :( If you wish to close your Betmaster account, you can reach out to our Support team via Live Chat or Email. Alternatively, you may also set limits on your account. As a Responsible Gambling compliant organization, we care for our customers and offer more control of your account than ever before. By visiting our Responsible Gaming section, you can set daily, weekly or monthly deposit limits as well as cool-off periods from 24 hours up to 90 days. Additionally, weFew readers