Articles on: Deposits

I made a deposit but the funds did not credit to my account. What should I do?

You made a deposit but the funds did not arrive in your Betmaster account?


This could be due to the following:


  1. Your transaction is still in process - Funds were debited from you but yet not reached us. Sometimes transactions do not process instantly and may take 1-2 hours.


  1. Your transaction has failed - Funds were debited from you but never reached us as the transaction fails in between.


If you encounter an issue with your deposit, please feel free to reach out to our Support team via Live chat or Email. Please provide a screenshot of your transaction and all transaction details that will help us to trace your funds.

Updated on: 06/01/2023

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